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| Major's Rating: |
No Major's Rating (1=worst, 5= best) |
| Major's Comments: |
Book has been around a very long time. Never hear of payout problems. CS is excellent. Forum complaints are few and far between. Any complaints that do arise, more often than not, are server speed at crunch time related. |
| User's Rating: |
3.7 (Average Of 45 User Reviews) |
| General Info and contact info |
| Primary Web Address: |
http://www.5dimes.com/index.cfm?LID=3040 |
| Customer Service Email: |
info@5dimes.com |
| Wagering Phone Number: |
1-800-305-3517 |
| Customer Service Phone Number: |
1-800-442-0151 |
| Local Phone Number: |
1-800-216-4199 |
| In Business Since: |
1998 |
| Location: |
Costa Rica |
| Accepts Online Gaming Council Arbitration: |
Yes |
| MajorWager Advertiser: |
Yes |
| Further details |
| Quality Of Customer Service On Phone: |
Good english speaking clerks |
| Quality Of Customer Service Via Email: |
Very responsive to email inquiries. 24 Hour Live Help option available |
| Customer Service Hours: |
24 Hours a day, 7 days a week |
| Handling Of Complaints: |
Most issues resolved internally. |
| Rules Well Displayed And Detailed: |
Yes |
| Policy On Wiseguy Action: |
Will honor internet lines for limits- check with book if they allow more by phone |
| Minimum Wager: |
Internet- $5 straight wager, $0.50 futures, parlays and pleasers. Phone-$50 |
| Which Line Services Used If Any: |
Tip-Ex, BetBrain |
| Sign Up Bonus: |
http://www.5dimes.com/promotions.com |
| Re-up Bonus: |
http://www.5dimes.com/promotions.com |
| Reduced Vig: |
5cent overnight baseball lines, 10 cent NFL spread, ML, total in props on primetime games |
| Processing Companies Used: |
Solidpay, Neteller, Moneybookers, E-Gold, E-Wallet Express, Instacash, Instadebit |
| Photos: |
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