Unauthorized Transfer from my Neteller Account!

[BetMore]

finally got an answer from Neteller:

Please stop Cc-ing the VIP department since they cannot assist you with your issue. Please direct all inquiries to investigations@neteller.com. Please keep in mind that the Investigations department is currently experiencing higher than normal email volumes. Your account will be reviewed in the order it was received.

================

Yes, please, take your time. No rush

PS: I was going to cc all NT employees if that's what it takes to finally get an answer.

[(sportman)]

on and on this nightmare goes

[he scores]

Originally Posted by SlipperyPete

Is this only affecting Canadian accounts?
If the US as well maybe we can do the same thing and get our money out this way.

Can those posting about the theft of their funds from their Neteller account due to a scammer please post the currency of their account and whether they have a locked us account or an international account? It's getting confusing.

[Grand Master B]

Originally Posted by he scores

Can those posting about the theft of their funds from their Neteller account due to a scammer please post the currency of their account and whether they have a locked us account or an international account? It's getting confusing.

bump, just in case someone wanted to answer this.

[Minnow]

Mine was a US account.. Here's what it looked like after my eft was changed from pending to declined. If I hadn't managed to transfer to my Canadian friend the $10 debit would have gone through and the scammers would have gone back and grabbed the 497.

Jan 29 12:58 10bet $10.00 - USD Declined
Jan 28 19:05 To ***guy in canada*** $497.00 - USD Accepted
Jan 26 13:05 10bet $20.07 - USD Declined
Jan 16 16:42 EFT-1897 $497.00 - USD Declined (had been pending for 11 days before unfroze)

[drunkguy]

Originally Posted by BetMore

DG, I looked at your list of books in this thread
Neteller Issue - Probably wise to change your password ASAP

The only common books between you, me, and the guy I referred to in my initial post are:

Intertops
Pinnacle

That's IT!

If you play poker, then PokerWorld is another one which is common between me and my buddy. Did you use PW in the past?

PokerWorld is through The Greek

I have not gotten hit, and while I have made a lot of transfers to pinnacle, have not played with intertops in years

not sure if that helps, but it seem that it could be the intertops database that is compromised

[Grand Master B]

looks like your timing was perfect Minnow, that's awesome.

[Minnow]

Yeah, not a lot by Mw standards, but mine, none the less :o

As for me, I have mostly used onsite neteller for poker sites... pokerstars the most. Bodog poker maybe once, fulltilt, empire/party, and pokerworld maybe once a few years ago.. for sportsbooks possibly royal, canbet, carib and betjam.. I wish I could remember these sports transfers better as I know I used b2b for some.

These are the merchants listed on my neteller "favorite merchant list" so I assume I transferred directly from nt and not on-site.

Players Bet Major Betting Bowman International Sports
Bet At Hollywood WSEX BCN Sports
Olympic
-------------------------------

[Grand Master B]

If you want to find out exactly who you sent/received money from, your Neteller history is detailed on their website.

On your "account" page, there is a dropdown menu where it says "show transactions for the last" and select all and hit the enter button.

[Minnow]

Well, I did take a look at my entire history, but the problem is, it doesn't distinguish whether I transferred funds to the books the "safe" way, by entering the books merchant code on the neteller transfer page, or if I did it the "unsafe" way, by entering my neteller id and secure id right on the book's cashier page.

I remember a year or two ago posting and asking if it was safe to give my neteller acount id and secure id to the books on their sites, and most everyone replied saying how could it possibly be a problem since nobody knows your password but you? Seemed reasonable to me, at the time..

[Tran]

Still nothing from Neteller. A few of my buddies and I are out almost $4K USD total from our Neteller accounts.
Hi everyone, I don't write but I always read. I tried posting a few days ago but was experiencing some technical difficulties. Anyway this Neteller crap hits home so if anyone have any updates please share!

[kauphy]

hi the same thing happened to me someone got on to my account and used someone eals c-card and did over 1800$ on it and then used my insteda dibt thing and did 505$ to me i called neteller as soon as i found out was told i was a victum of fraud and then was told to shut my checking account down caz they had gotten all of my infor and i had just opened my account a week before. them i was told that they would help me which turned out to be them looking into for a week and then telling me i owed them all the money. i asked them why they let someone use a c-card that was not under my name on my account seeing nobody eals will allow that and they pertty much said they don,t care as long as they get thier money i was then called by thier lawer and i told him what happened and again was told that they did,nt care that i had given someone my log-in details and i had to pay the money and i told him no take me to court i have paperwork that would show that i did not and he said what could you have really rude and i got mad and said take me to court again and hung up on him. so i feel for all of you its happening alot and neteller is doing nothing to stop it they don,t care and thats sad. kathy

[BettingProphets]

fuck you ak I never have seen the Neteller list in my life actually think this is disgusting

[BetMore]

Originally Posted by he scores

Can those posting about the theft of their funds from their Neteller account due to a scammer please post the currency of their account and whether they have a locked us account or an international account? It's getting confusing.

International account in USD

[Don Eagleston]

My query is whether neteller really was all that good. I guess if you were constantly moving monoply bucks from book to book for scalping and middling purposes they were great. Personally, I got to the point where they were depositing small change into your bank account and ran like hell. I came out 50 cents or so ahead. That said, I guess they were honest until the feds pinched them and everything went to hell.

[SlipperyPete]

I also have the 10bet attempt in my account, but I never cancelled my eft so there was nothing they could take.
What I dont understand is that how someone could take money from your account when the money was completely frozen for us. Nothing in or out.
Believe me I tried just about all the sites, thinking maybe I could slip thru to one of them. Nada. Yet some outfit could take people's money
Gotta be an inside job, IMO

[Grand Master B]

I was gonna try the same thing, Pete.

As far as how they could transfer from frozen accts, I want to know if that is the case as well or if this happened just before the US accts were frozen.

[kauphy]

hi its me again yes i think its a inside job too and so does my husband. how could they get money from a forzen account? and when the money was taken from my account i think it went to the same site as the rest of these people. and i know for a fact that they could have found out who the c-card belonged to but they did not even try it was just you r going to pay us or elsa and its also giving the casinos a bad name caz these funds r being put into casinos accounts giving the u.s more to go on about trying to get rid of on-line gambling. its funny that all the other sites have warning about this happening it called pishing and to watch out but when i asked neteller about it he said oh it was on the news you should have already heard about it so we don,t have to post it which seems stange to me?

[Minnow]

kathy, Welcome to majorwager. I'd like to hear what the others say about this, but here is my opinion. If fraud was committed against you, don't pay them. Chargeback if you have to.

But I'm not sure I am understanding your story.. Someone got on your account and used someone elses credit card?

I am also disgusted that there is nothing on netellers site to warn people of this 10bet scam and the importance of changing their secure id's, and phishing warnings as well.