Carib is stealing from me.

fkm · 10-26-2003, 02:31 AM

Should this be hard to believe?

I deposited by credit card and sent them the ID/copies/etc that they asked for. I wagered on the Yankees to win the series and, as soon as they took a 2-1 series lead, I got a memo from Carib saying they needed the last 4 digits of my Social Security number. Are you kidding me? When I told them 'no way', they said OK. A day later, I got another memo from them demanding the 4 digits of the Social Security number.

I called in to ask why the change of heart, and they explained they 'changed their policies' and that I would have to give the 4 digits if I ever wanted to cash out. By the way, they said, THEY ALREADY DUG UP MY SOCIAL SECURITY NUMBER SOMEHOW and just wanted me confirm it. WTF?

I was not happy and said I'd like to cancel my pending wagers and work through some mediator to do a cashout. The series futures price had gone to about -200 by then, as the series was tied at 2-2, so I would be cancelling the wagers at the same price I got them at. This seemed fair enough to me and also to Carib supervisor Judith, so she said (on a recorded phone call) 'OK, I'll cancel your wagers'.

Well I logged on earlier today and found out that the wagers were still pending and the 'Board of Supervisors is considering your request'. I called to find out why they didn't honor the agreement I made with them on Thursday to cancel the wagers, and they said they were still considering the request.

Well surprise, surprise - once the Yankees lost, they made their decision and graded my wagers as losers.

Can anyone help out with these people?

michael777 · 10-26-2003, 02:36 AM

bet with them for years,never had a problem except for their recent website problems

Total Square · 10-26-2003, 02:40 AM

fkm,
any history of charging back previous cc transactions in your history?

fkm · 10-26-2003, 02:43 AM

of course not - how would I even have an active account with them if that were the case?

KidVegas · 10-26-2003, 02:47 AM

Giving them your last 4 digits of your ss# should have been no problem for you. There is no security risk. When you said no it raised a red flag. You give them your money but don't trust them with the last 4 digits of your ss#? Please explain. Carib is a reputable book that has been around a long time. I have never had a problem with them.

fkm · 10-26-2003, 02:51 AM

first of all, the 4 digits issue is not relevant to the issue of their stealing my money

second of all, yes I trust a sportsbook with my money as this is an industry norm, but no I do not trust a sportsbook with my SS digits as this is quite far from any industry norm

in fact, my 4 digits are often the only verification info I need to call my bank and get personal details on my account, and I wouldn't want some 3rd world sportsbook doing that

anyway, if they're going to require this, they should warn you upfront, not only after your money is held hostage with them

Total Square · 10-26-2003, 02:55 AM

<< of course not >>

really???

cashing the ticket · 10-26-2003, 03:03 AM

Having a feeling there is more to this story than meets the eye. [img]i/expressions/face-icon-small-happy.gif[/img]

fkm · 10-26-2003, 03:05 AM

there always is

I tried to sum it up accurately and fairly

but whoever can actually help me can go ahead and ask me anything they want in order to get more details

lakerfan · 10-26-2003, 03:07 AM

What other book asks for Social Security # information? None. I know fraud is a big issue, but I wouldn't provided this info either.

Total Square · 10-26-2003, 03:09 AM

<< but whoever can actually help me can go ahead and ask me anything they want in order to get more details >>

have you ever charged back your card to a book? [img]i/expressions/face-icon-small-wink.gif[/img]

ShiftySheik · 10-26-2003, 03:18 AM

<< What other book asks for Social Security # information? None. I know fraud is a big issue, but I wouldn't provided this info either. >>

Doesn't Rio ask for the first 3 digits when taking a payout? Now if there's another book asking for the middle 2 digits it could be a problem.

Total Square · 10-26-2003, 03:53 AM

fkm,
guess i hit a nerve [img]i/expressions/face-icon-small-wink.gif[/img]

fkm · 10-26-2003, 03:58 AM

nope, but I addressed that to "whoever can actually help me"

your asking a question over and over, even after I've answered it, wouldn't count

thx for playing

FatFrank · 10-26-2003, 04:00 AM

I'm not perfect, far from it, yet I've played into 45-50 internet shops over the last 2 years without a major problem. Have deposited by every means possible too.

Total Square · 10-26-2003, 04:01 AM

i think russ is gonna have a walk in the park with this one tomorrow.

golden gate park [img]i/expressions/face-icon-small-wink.gif[/img]

FatFrank · 10-26-2003, 04:04 AM

>with a couple of buffet coupons.

The RIO in Vegas [img]i/expressions/face-icon-small-happy.gif[/img]

BuzzRavanaugh · 10-26-2003, 04:06 AM

Square you think??

Russ won't probably even mess with this one, he will probably say "email me your info" and it won't ever get to him. LOL!

Total Square · 10-26-2003, 04:07 AM

this one might be as easy as pleasing both fat frank and myself with a couple of buffet coupons.