We took many bets on the Matchup throughout the evening and right up until it went off the board. The line manager did not realize the mistake until three bets came in minutes apart on Nadal for the maximum limit(total of $3000).
The Matchup was immediately closed and we started to investigate the situation.
Here's the problem...they could have cancelled before the match went off....they knew about it....and they did not cancel at that time. They chose to take a shot. If the fav won, they would have kept the money. After this it makes no difference how off the lines are or what type of players bet the line, they could have cancelled, they took a shot, they lost.